SERVICE UPDATE (COVID-19) | UPDATED JANUARY 4, 2021

The Book Store at Western and the Campus Computer Store are closed for in-store shopping through the province-wide shutdown. Online shopping is available with in-store pick-up for all online orders, or free shipping within Canada until January 31 (frame orders excluded). Order processing is currently 1-3 business days. View Details

Shipping Information

Online orders will be shipped to the address provided by you in the order form and we cannot change the address once the order is processed.  We are sorry we cannot offer delivery services to Western residences.

Fulfillment of Your Order

If you have placed a custom order with us, we have ordered directly from the publisher or supplier on your behalf and are making every attempt to fill your order as quickly as possible.

Availability

If the item is in stock, your order should be processed and shipped out within 2 to 3 business days. Please be aware that our stock levels change regularly. Due to the increased volume of business during August and September, delivery may take 5 to 6 business days.

If the item is not in stock, availability will depend on many variables, such as supplier inventory levels, delivery time to the Campus Computer Store, customs clearance etc. We will make every effort to ensure your order is processed as quickly as possible.

Shipping Rates

Shipping Location Shipping Method Shipping Time Price Per Shipment
Ontario Express Post 2 - 3 days $8 + $1 per item
Prince Edward Island,
Manitoba,
Newfoundland,
New Brunswick,
Nova Scotia,
Quebec
Express Post 3 - 5 days $15 + $1 per item
Alberta,
British Columbia,
Saskatchewan
Express Post 3 - 5 days $20 + $1 per item
Northwest Territories,
Nunavut Territory,
Yukon Territories
Express Post 3 - 5 days $25 + $1 per item
USA Fed Ex 5 - 7 days $25 + $1 per item

All Rates Are In Canadian Dollars

Shipping rates may vary depending on weight, product, or destination. If shipping rate varies from the standard rate, we will contact you and confirm actual rates before billing and shipping.

Canada

Please allow 2 to 3 business days for shipping in Canada. There may be exceptions during our peak period in May, August and September and over the Christmas holidays. We ship our packages by Express Post courier to ensure safe and accurate delivery. Because of this, someone must be present to sign for the package when it arrives. We cannot leave packages in mailboxes etc. without a signature. In the event that a package is delivered and there is no one there to sign for it, it will be forwarded to your nearest post office for pick-up.

USA

Please allow 5 to 7 business days for shipping in the continental United States. There may be exceptions during our peak period in May, August and September and over the Christmas holidays. Packages are shipped by Fed Ex Courier and require a signature upon delivery. If no one is available to sign for the package, it will be sent to the nearest Fed Exdepot and you will be contacted to arrange delivery or pick-up. Any applicable duties and taxes are the responsibility of the receiver.